Supporting transitions in work: informing large display application design by understanding whiteboard use

Tang, A., Lanir, J., Greenberg, S., and Fels, S. (2009). Supporting transitions in work: informing large display application design by understanding whiteboard use. In GROUP '09: Proceedings of the ACM 2009 international conference on Supporting group work, 149--158.

Abstract

In this paper, we explore the practice of using a whiteboard for multiple tasks, and specifically how users employ whiteboards to smoothly transition between related sets of tasks. Our study underscores several basic, but important affordances of whiteboards that support this practice, including visual persistence, flexibility of interaction primitives, and their situated physicality. We discuss the implications of these findings for the design of large display applications.

Materials

PDF File (http://hcitang.org/papers/2009-group2009-transitions.pdf)
DOI (http://doi.acm.org/10.1145/1531674.1531697)

Keywords

Whiteboard, large display groupware, reflexive CSCW

BibTeX

@inproceedings{tang2009supporting,
  year = {2009},
  type = {conference},
  title = {Supporting transitions in work: informing large display application design
by understanding whiteboard use},
  publisher = {ACM},
  pdfurl = {http://hcitang.org/papers/2009-group2009-transitions.pdf},
  pages = {149--158},
  location = {Sanibel Island, Florida, USA},
  keywords = {Whiteboard, large display groupware, reflexive CSCW},
  isbn = {978-1-60558-500-0},
  doi = {http://doi.acm.org/10.1145/1531674.1531697},
  date-modified = {2014-01-17 04:52:20 +0000},
  booktitle = {GROUP '09: Proceedings of the ACM 2009 international conference on
Supporting group work},
  author = {Tang, Anthony and Lanir, Joel and Greenberg, Saul and Fels, Sidney},
  address = {New York, NY, USA},
  abstract = {In this paper, we explore the practice of using a whiteboard for multiple
tasks, and specifically how users employ whiteboards to smoothly transition
between related sets of tasks. Our study underscores several basic, but important
affordances of whiteboards that support this practice, including visual persistence,
flexibility of interaction primitives, and their situated physicality. We discuss
the implications of these findings for the design of large display applications.},
}